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PPC Management - A User’s Review of MSN

16.04.2008

This is the first in a series of articles intended to convey my personal impressions of managing PPC through Google Adwords, Yahoo Panama and MSN Adcenter. Each engine has its pluses and minuses and I thought I would write a short blurb describing my experiences using the interface for each of these. The first engine I will be looking at is the lesser utilized of the three, MSN Adcenter. Interface One of the things I like about working within Adcenter is the clean look. Although from time to time I wonder if the uncluttered interface is more a product of its relative youth, there’s no denying it’s easier on the eyes than either of its competitors. In part, this appears to be due to the lack of clutter that plagues both

Panama and AdWords. Perhaps Microsoft hasn’t had time to fill every gap on each page as seems to be the case with the others. Part of the reason however, is the use of bullet links. More often than not, clicking on these causes the additional information to appear in place, without having to navigate to another page. This is a refreshing change, as most of my time using these seems to be spent hitting my back button and waiting for complete pages to load. The layout of subsections is based on 4 tabs; Campaigns, Accounts & Billing, Research and Reports. Clicking on these takes you to exactly what you would expect, no more no less. Everything is laid out in a logical format and it’s pretty quick and easy to find what you’re looking for. After struggling to navigate through Panama in particular, I find this refreshingly simple. Campaign Setup Setting up is a 5 step process.

First off, you lay out your basic campaign structure by naming the campaign and initial ad group. One of the nifty features at this stage is a checkbox allowing you to copy an existing ad group. I have found this can be a useful time saving feature. Network targeting, campaign scheduling, language and regional targeting can all be set up on this same page. Also, conversion tracking can either be set up here or later in the campaign interface with a single click.
The next step is writing ad copy. The biggest advantage I have found in this stage is that the interface allows you to paste the entire ad description in one line rather than having to fuss with the character limitations for 2 lines of ad text, such as in both Google and Yahoo.
Now you can add your keywords. This is a very straightforward process, You have the option to add your own pre-made list of keywords and/or using a keyword tool that scans a site, or the ad destination URLs. This tool can generate a list of synonyms based on a suggested term, including the number of searches conducted in the previous month.
The last main step is to determine pricing settings. This includes setting a budget (see annoyances and oddities section), bidding and setting bidding options, such as incremental bidding. Here also you can set bids specifically targeting for location, day, time, age, or gender.
The final step is simply a review of all the information entered to this point and the option to change settings. I find this a bit annoying, as opting to change anything takes you back to that stage and after making your adjustment you have to cycle back through the entire process to the review page once again.

Keywords The only tool this interface has at the moment is the keyword research tool. This can be accessed under the research tab or when editing keyword settings. I have found this far less awkward and time consuming to use than either of the other 2 engines. One thing to note about adjusting keyword settings is how robust the options are generally. When adjusting existing keywords it is simple to add negative keywords to individual keywords, as well as adjust the match types and specific destination URLs by keyword. Another interesting feature is the trend charts, viewable by keyword. With this handy feature you can view individual keyword trends by age and gender, geographical location, social class and affluence. One major difference with keywords between MSN and the others is the level of editorial control exerted. Recently I was managing a campaign with a particular ad group that had quite a few different ads. Some keywords were reported by MSN as being declined for certain ads, but approved for others. This is certainly a departure from my experiences with either AdWords or

Panama, where if a keyword is declined for any reason, that’s that. Reports The reporting feature is also quite robust. One can run single use reports or create saved templates for performance, accounting or targeting. It allows for quite a number of specific report types from account overview down to specific ad or keyword performance. A report can be set to display information from hourly, daily, weekly, monthly or yearly. Additionally, filters can be set to customize reports to only display information you wish to view. Automated report scheduling is also an option if you wish to receive emails periodically, without having to fetch them personally. The format for these reports are limited. Currently downloading one gets you a zipped csv file. Hopefully they’ll expand that to allow options for other file formats. Annoyances and Oddities These are some of the gripes I have with Adcenter.

For some reason, they’ve incorporated the option to select campaign settings for either daily budgeting or monthly. While this isn’t really a bad thing, if you select daily budgeting, it requires you to set a monthly budget as well. In my experience, doing this seems to have little effect on the amount spent on a given day. For example, I had set a daily budget of $10.00 while selecting a monthly cap of $310.00 to reflect 31 days in a month. Day by day this particular campaign was spending regularly up to and in excess of $20.00 daily. No amount of fiddling seemed to change that behavior, so consequently the monthly budget was used up in half the time.
Normally, when optimizing ads and keywords, I like to pause poorly performing ads. Pausing them, rather than deleting them, allows me to retain the statistics for later viewing. This is handy because sometimes I do not wish to drop an ad or a keyword entirely, but just want to turn it off for a time, for whatever reason. Unfortunately, there is no option to pause either an ad or a specific keyword. There is no way short of deletion to stop displaying a specific ad and the only way to “pause” a keyword without deleting it, is to drop the max CPC to the absolute minimum.
There is a limitation on viewing data at campaign, ad group or even ad or keyword level. One can only view yesterday, this month, last month, this year, last year or entire time. I find it very strange that unlike anywhere else in this interface, you cannot specify a custom date range. To get around this, you have to go to reports and create and run a report specifying what start and end date you wish to view data for. This can be time consuming and is an obvious flaw that will hopefully be worked out soon.
The timeout is quite short. Many times while working in Adcenter, I’ve tabbed back after only several minutes, only to find the system has logged me out and I have to re-login and navigate back to what I’d been working on.

Summary Overall, I’d have to say that MSN Adcenter is quite easy to use. Although MSN gets the least amount of traffic of the 3 engines, this isn’t entirely disadvantageous. One result of this disparity is that spend for a given campaign is generally significantly less than in either Adwords or

Panama. Given that, when a conversion is achieved the difference in ROI is notable. This engine is certainly worth advertising on and with some improvements will be a fine choice.
By Tim Rule
Tim Rule is a PPC Specialist at StepForth Web Marketing Inc.; based in Victoria, BC, Canada and founded in 1997. You can read more of Tim’s articles and those of the StepForth team at http://news.stepforth.com or contact us at http://www.stepforth.com/, Tel - 250-385-1190, Toll Free - 877-385-5526, Fax - 250-385-1198

Exact Match is Nice, but with Key Phrases Think Unique

10.03.2008

Since no two people think or search alike it pays to think unique. For those unfamiliar with the terms “exact match” or “unique” in contention to search engines, one (exact match) is like a laser beam, precise and concentrated, while the other (unique) is like a flash light, nebulous and all encompassing.

In a nutshell, exact match is when you are targeting a very specific or narrow group of keywords or phrases and unique phrases or unique search modifiers are when people type in something that has (a) never been searched for before or (b) has some of the keywords along with other contextually descriptive terms.

So essentially you have two facets of keyword optimization:

1) “Exact match” – targets a very specific (two three or four word) key phrase.
2) Optimization for “Unique keywords”, a combination of phrases containing optimized words fall into the category of the long-tail.

If our client were a bank (for example), we would research and optimize all phrases that could be used to reference banking, finance as well as local references to augment positioning (local and national positioning), as well as focus on words with high usage as descriptors or modifiers in context to a search query.

“FREE Checking” is exact match, however a unique search with the same root phrases may look something like “I need an account with free checking” which would require that the words “account” in addition to “free checking” are optimized in order to return this as a relevant search result.

Based on (a) the content and proximity or the keywords and phrases and (2) the links used to reference the content, you can essentially increase saturation across a wide array of supporting modifiers and appear consistently as a high ranking, relevant search result.

Long-tail optimization is when the site or pages has amassed enough authority (as a by-product of content, links and popularity) that it ranks frequently in search engines anytime two or more overlapping phrases are combined in a search query.

This can be particularly useful if you have a high percentage of topical pages in your site. Instead of 3 keywords per page (using the laser beam approach), you can rank for hundreds of search results per page (as each word can potentially become a keyword) like a flashlight using the same amount of energy. The only distinction is the optimization method and the link building tactic employed.

Understanding this, it is more important to have an increasing amount of traffic to your pages. So, even though you may use a keyword research tool that states that a search term receives 2000 searches per month. Even if you have a #1 position for the term, you may only see 10-20 searches per day that actually land on your pages as a result of that phrase.

In reference to keyword research, we have found that dividing the number or estimated searches by 100 is a fair assessment when attempting to gauge traffic. This is due to the fact that you are only extrapolating US based traffic from those numbers (not global search volume across every Google in every country, Yahoo or MSN respectively) which is a default for most keyword research tools.

So in conclusion, is it better to (1) receive 1000 searches per month from exact match keywords or (2) receive 10,000 searches per month from a variety of keywords? It depends on your positioning strategy. We prefer to target both with our optimization methods and then check the stats to see which has the highest user engagement and conversion.

For example, not everyone is looking for the same thing, ranking above the fold (in the top 5 positions) in search engines has an intrinsically higher click through rate than those below the fold, but click behavior is changing and truly depends on the individual.

The point is, you may receive 100 visits per month from the exact match two or three word combination, but you may receive 10 times the search volume from secondary keywords that contain modifiers that yield a high percentage of relevant traffic to your pages.

So, just because the searcher did not use the exact phrase and used additional modifiers (like “SEO Services” vs. “SEO Services Company”) doesn’t mean they were any less interested in your content or value proposition, it just goes to show that we all function differently, in the way our cognitive skills formulate and communicate data.

However, this should not limit you in your scope of targeting keywords, only enhance your range. In some instances, you only need a dozen of the right phrases to hone conversion. In addition to unique searches being sparse, the upside is, they are oftentimes wide open for optimization as a void in organic search has often overlooked them which makes them low hanging fruit for the picking.

By Jeffrey Smith
Jeffrey Smith is an active internet marketing optimization strategist, consultant and the founder of Seo Design Solutions Seo Company http://www.seodesignsolutions.com. He has actively been involved in internet marketing since 1995 and brings a wealth of collective experiences and fresh marketing strategies to individuals involved in online business.

Top 10 Internet Marketing Tips for 2008

09.01.2008

Internet Marketing has grown phenomenally over the last few years but the shift has quite clearly moved to a market that is driven by the consumer and that is no longer dictated by journalists and corporates. Online consumers are responding more favourably to non-intrusive, relevant and socially attractive campaigns and have quite frankly had enough of intrusive, forced online advertising campaigns.

The top 10 internet marketing tips for 2008 are:

1. Optimize your website’s content
2. Create a content development strategy for your website
3. Invest in a paid search (pay-per-click) campaign
4. Publicize your website through article marketing
5. Develop a social media marketing strategy
6. Create a Company Blog
7. Experiment with video marketing
8. Engage your audiences with web widget marketing
9. Discover the benefits of mobile marketing
10. Create an effective email marketing strategy

Let’s look at each of these in more detail:-

1. Optimize Your Website’s Content:
First and foremost, get your website content right. Make sure it is easily read by both humans and search engines. An essential variable applied by Search Engines in the way in which they rank websites is based on the relevancy of the content that the search engine is indexing.

2. Create a Content Development Strategy for Your Website:
In addition to optimizing the existing content on your website, it is essential that you develop a strategy to continuously increase your website’s content on an ongoing basis. All new content should be written specifically with the web reader in mind and should also be optimized for the search engines.

3. Invest in a Paid Search (Pay-Per-Click) Campaign:
When you pay for traffic (visitors) that click on your advertisements that are being advertised on search engines, this is called pay-per-click or search engine advertising. Paid search allows you to quickly leverage search engine traffic by bidding for keywords that are related to the products or services that you promote and sell on your website. Paid search advertising is particularly beneficial to companies who are not yet well ranked on search engines through natural search.

4. Publicize Your Website Through Article Marketing:
Article marketing is regarded by Internet marketing experts as one of the most effective promotional methods to publicize your website and to increase the number of back links (incoming links) to your website content. To ensure ongoing awareness, articles should be submitted to suitable article directories, content publishers, article announcement lists and content syndication (RSS feeds). Each article should be published on your own website first and should include a bookmark button to encourage social bookmarking.

5. Develop a Social Media Marketing Strategy:
Studies show that by the end of 2007 more than 60% of top global companies will have had some form of social media marketing strategy in place. Corporates and small business owners should create a clear social media marketing strategy as part of an integrated communications and marketing strategy. Social Media has become an essential component of online marketing and search engines are adjusting their rankings to include search personalisation. One of the effects of the social media revolution is an exponential increase in the amount of content online.

6. Create a Company Blog:
In the past, corporates have focused marketing and communications efforts on becoming faceless. This has changed significantly. Where the online consumer has become very much in control, companies will no longer be able to connect with their customers in a meaningful and emotional way without having a personality. More and more companies are starting to realize the significance of establishing a company personality and we are starting to see more Corporate Blogs coming alive. Business Blogging will continue to become more lucrative as more and more people look to new media such as Blogs and social websites for insight.

7. Experiment With Video Marketing:
There is tremendous power and revenue-generating potential in Video Marketing. With the rapid ongoing growth of YouTube’s traffic in addition to the emergence of Internet Television websites, streaming video is dominating the international web and marketers are quickly scrambling to capitalize on this exciting channel. As companies seek to simplify video sharing, video marketing will become more interactive which could have huge implications for Affiliate marketing.

8. Engage Your Audiences With Web Widget Marketing:
Widgets have made significant strides as an accepted marketing technique in recent months. Many new Blog oriented services are launching Widgets providing businesses with the opportunity to quickly introduce their services and new products to audiences.

Web Widgets are small applets that live in HTML and provide miniature versions of a specific piece of content outside of the primary web site. Web Widget Marketing is not only an exciting new marketing technique; it is fast becoming one of the leading brand-building marketing strategies for businesses advertising online.

9. Discover the Benefits of Mobile Media Marketing:
Mobile media marketing has continued to grow at a meteoric pace as many web companies recognize the huge potential in mobile marketing. As new technologies emerge and standard websites are converted to ones that can easily be accessed by mobile devices, companies will need to ensure that their websites are mobile-friendly. This leads the way for new and innovative opportunities to provide the consumer with improved brand and marketing experiences.

10. Create an Effective Email Marketing Strategy:
Introduce an effective Email communications strategy as part of your marketing strategy to grow your existing customer base and to expand your client base significantly through permission marketing and regular targeted communications. Engaging your customers with relevant, targeted information when, where, and how they want it is crucial to marketing success. By combining technological advances with tried-and-tested best practices, the future still looks bright for email marketers.

To conquer commercial combat, a significantly powerful Internet presence, supported by a brilliant E-Marketing Strategy, is paramount to ensuring that you remain competitive, increase revenue and magnetise your customers!

By Gillian Meier
Blue Magnet is an Internet Marketing Training & Consulting company in South Africa. Visit http://www.bluemagnet.co.za for more information.