Archive for October, 2007

Want to optimize your online sales? Improve your understanding of your target market demographics? Need to increase your marketing ROI? What right minded webmaster or online entrepreneur doesn’t, right?

Your web analytics are your gateway to measurable success and provide a lot more information than most people give them credit for. Yes, they track the number of visitors you receive and indicate your most and least popular pages. However, they also guide you towards your best performing keywords, the countries that provide you with the most active visitors, and essentially provide you with a blueprint of the exact steps each visitor takes on your website.

Armed with this kind of information you should be able to improve the overall performance of your website and your online business. You can also improve your marketing efforts, enabling you to concentrate on the more effective, and ignore the least effective.

Keywords, Search Engines, And Popular Landing Pages
For many sites, the search engine is the leading producer of traffic. An SEO campaign can produce excellent levels of highly qualified leads with comparatively little spend. The key to a good SEO campaign, though, is to continue the optimization process.

Good analytics packages provide detailed information that is vital to your SEO campaign. You can view a list of the keywords that visitors have used in order to find your site. This information can be used to identify those keywords that are providing the most traffic and any that can be improved upon.

By reading the referrer of each visitor it is also possible for most analytic programs to determine the search engine that directed visitors to your site. Again, it is possible to use this information in order to improve your optimization efforts, with a little online research.

Landing Pages And Referrer Pages
A good avenue of pertinent information is the list of landing pages and referrer pages. The landing page is simply the page that a visitor first lands on when they reach your site, while the referrer is the page that directed them to your site.

Don’t be fooled into thinking that all of your traffic emerges on your home page. At least, for most websites this shouldn’t be the case. Each page on your site is a potential source of search engine traffic, and if you have well categorized pages then PPC campaigns should also be page dependent.

Alternatively, if you use any form of advertising, it will pay to keep track of how each campaign performs. The referrer statistics will help you determine this very fact. If you have links all over the Internet, then this can point you to the more beneficial of those links so that you can attempt to gain more, similar ones.

Visitor Experience
How your visitors reach your site shouldn’t be your sole fascination. Once a person reaches the fold of your domain, you should attempt to learn whether they had a positive experience, and, if not, then why not. Fortunately, web analytics typically provide some very good statistics to help you with this.

Visitor and page load statistics. Whenever a page is loaded in a browser it is logged as a page load. However, any single individual can open numerous pages or may even open the same page numerous times. The unique visitor figure is the number of individual people that have accessed your site.

Visitor paths. You can track the actions of a visitor from the landing page to the exit page. This includes every page they visit in between, the amount of time they spend on each page, whether they make a purchase or click any links while on those pages, and more. This information is crucial to determining any problem areas on your site. If a particular page is leading to a lot of people exiting your site, then address it immediately. These statistics can also provide you with hot spots you weren’t previously aware of.

Translating The Results
Translating the results need not be any more complicated than actually reading them. Doing so, though, can seriously improve your profits. Here are a few guidelines that can be used when next viewing your analytics.

Lots of Visitors But No Conversions
A lot of people place too much emphasis on driving traffic to their site, and not enough emphasis on actually converting those visitors to customers. If you find that the pages of your site are frequently being visited, but surfers are leaving without becoming customers then you need to take action quickly. Typically, your site content may need improvement or the traffic you are gaining is not targeted to the topic of your website. Look at visit lengths and paths to determine which is the case for you.

Visitors are Leaving From a Specific Page
Again, this can usually be combated with improved content on that page. If the content of an individual page is poor, but the rest of your site is good, then you will usually see that your visitors are navigating happily around your site until they reach this one page. Check for broken links, inappropriate content, or just poorly written content.

Traffic From a Specific Source is Particularly Inactive
If you look at your referrer statistics and note that one source of traffic is sending a lot of inactive visitors to your site there may be one or more explanations. Check where the visitors are being directed to and ensure that this page is well optimized for conversions. Also do some digging on the referrer’s end. A banner or link placed on an irrelevant page is unlikely to yield the positive results you are looking for.

These are just some of the ways that analytics can help you and your website. Experiment and look for trends. Question anything that you notice until you find the most reasonable answer, and then take action accordingly.

By Matt Jackson
Article by Matt Jackson. WebWiseWords, website content that sells.

You probably have seen this three-letter acronym called RSS in the course of your internet surfing. RSS stands for Really Simple Syndication or Rich Site Summary; syndicating means republishing an article that comes from another source such as a website.

An RSS is a means of publicizing updates about websites. It may or may not include a summary and photos of the latest posting. But those that provide summaries (thus Rich Site Summary) allow users to skim through the article so that they can decide later on if they want to access the website source. The RSS feed usually contains the title of the update originating from the website. It is also usually the link to the website source.

What are the benefits of RSS? RSS has benefits for both readers (users) and web publishers.

  1. It gives you the latest updates.
Whether it is about the weather, new music, software upgrade, local news, or a new posting from a rarely-updated site you learn about the latest as soon as it comes out.

  2. It saves on surfing time.
Since a RSS feed provides a summary of the related article, it saves the user’s time by helping s/he decide on which items to prioritize when reading or browsing the net.

  3. It gives the power of subscription to the user.
Users are given a free-hand on which websites to subscribe in their RSS aggregators which they can change at any time they decide differently.

  4. It lessens the clutter in your inbox.
Although your email address will be required to enjoy the services of online RSS aggregators, RSS does not use your email address to send the updates.

  5. It is spam free.
Unlike email subscriptions, RSS does not make use of your email address to send updates, thus your privacy is kept safe from spam mails.

  6. Unsubscribing is hassle-free.
Unlike email subscriptions where the user is asked questions on why s/he is unsubscribing and then the user is asked to confirm unsubscribing, all you have to do is to delete the RSS feed from your aggregator.

  7. It can be used as an advertising or marketing tool.
Users who subscribe or syndicate product websites receive the latest news on products and services without the website sending spam mail. This is advantageous to both the web user and the website owner since advertising becomes targeted; those who are actually interested in their products are kept posted.

What are the drawbacks of RSS? The disadvantages of RSS use are brought about by its being a new technology and some user-preference concerns.

  1. Some users prefer receiving email updates over an RSS feed.

  2. Graphics and photos do not appear in all RSS feeds. For conciseness and ease of publication, RSS feeds do not display the photos from the original site in announcing the update except for some web-based aggregators.

  3. The identity of the source website can be confusing. Since RSS feeds do not display the actual URL or name of the website, it can sometimes get confusing on what feed a user is actually reading.

  4. Publishers cannot determine how many users are subscribed to their feed and the frequency of their visits. Moreover, they would not know the reasons why users unsubscribe which could be important in improving their advertising.

  5. RSS feeds create higher traffic and demands on a server. Most readers still prefer the whole update over a brief summary of the entry, thus they still access the site.

  6. Since it is a new technology, many sites still do not support RSS.

How do I start using RSS?
There are two things needed: an RSS feed and an RSS aggregator or reader. The RSS feed comes from an RSS-supported website. There are also websites that provide a list of RSS feeds of different websites. An RSS aggregator is used to read the RSS feed from the source website. It scans and collects data on the latest RSS feeds from the worldwide web.

An aggregator comes in two forms: a downloadable program also known as desktop aggregator and an online or web-based aggregator. Downloadable aggregators may require payment before they can be acquired, while internet-based aggregators are usually free of charge. All you need to do is to register an account then you are ready to use their services. Both versions allow you to customize or choose which RSS feeds to enter. Paid aggregators are usually chosen by more experienced users and they usually allow more freedom in customizing feeds.

  1. Choose an RSS aggregator to use. For beginners, web-based aggregators are recommended since they are usually user-friendly.

  Editor’s Note: A good directory of both web-based and desktop aggregators for Windows, Mac and Linux platforms can be found at NewsOnFeeds.com .

  2. Scan the homepage of your target website for the RSS or XML button. It contains the RSS code you need to enter in the aggregator. Copy this code. Syndic8 provides a directory of websites that support RSS.

  3. Paste the code (which contains the URL of the website) in your aggregator. There is a space provided for pasting the code.

After you have done these three easy steps, you can start reading the RSS feeds coming from the website. New postings appear as they are published real time at the source website.

RSS and Internet Marketing
The original idea of RSS came from Netscape, where their intention was to provide a means for users to customize their personal homepage to contain links to websites that interest them, similar to bookmarking websites.

The application of RSS to internet marketing was an unforeseen development to RSS technology developers. Since users are given the freedom to add RSS feeds to their aggregators, those who are interested in particular products and services available on the internet can now be notified real time. Marketing becomes more specific to interested people and not a hit-and-miss operation.

Medium to big-scale companies who intend to use RSS for marketing their products and services should consider linking up with email account providers, (e.g. Yahoo, MSN, Google mail); networking websites (e.g. Friendster, Multiply, My Space, Hi5); and newspaper and television network websites (e.g. New York Times, CNN). Smaller businesses can also look at networking websites as well as personal blog websites (e.g. Blogspot) and websites of clubs and organizations that would probably make use of their products or services e.g. - a fishing supplies store could look for the website of their local fishing club for possible RSS marketing.

Clearly, RSS is an innovation in information management on the worldwide web as well as online marketing. We can expect better RSS technology in the not-so-distant future as its popularity increases among users and website owners alike.

By Jo Han Mok
Jo Han Mok is the author of the #1 international business bestseller, The E-Code. He shares his amazing blueprint for creating million dollar internet businesses at: InternetMillionaireBlueprints.com

There is a debate raging on the internet at the moment about whether the move by some of the major national newspapers in the US, away from subscription to a free, advertising driven business model, is a signal that the days of paid content is over.

This debate shows a lack of understanding of content publishing on the web. The reason that the national newspapers are failing in the subscription market is because most of their content is available elsewhere for free. If there is a free alternative, guess what, people will always take the free option.

In the early days of the web, brand was enough to sustain many of the online sites of the national newspapers, but now brand is not enough. There are many credible sources creating content and the internet community is getting pretty good at ensuring quality floats to the surface and the dross is trampled under foot.

So do huge national newspaper sites being forced to go free mean paid content is dead? The figures suggest not. In fact they suggest that the market has blood surging through its veins. According to the Online Publishers Association, paid-for content billed over $2bn in 2005 and is expected to reach over $5bn in 2007. In Europe according to a study for the EU, revenues will increase from €849m in 2005 to €2bn by 2010. So if the large national newspapers with their huge audiences are not generating subscriptions, who is? The answer is highly focused niche websites. As Gary Hoover said at the recent SIPA (Specialist Information Publishers Association) Conference “In the information business all the money is in the niches”.

At the specialist information end of the market, knowledge and expertise is still a limited resource and there are many reasons why people pay to get access to it. These include:

  • When knowledge is restricted to one individual or a small group of individuals e.g. share tipping and investment information - www.t1ps.com and Bull Market Report www.bullmarketreport.com

  • When knowledge is inextricably linked to one personality or celebrity e.g. Jancis Robinsons’ expertise in wine, www.jancisrobinson.com

  • When the editor has privileged access to source material e.g. insider industry information like www.beernet.com

  • The timeliness of information. If one website gets access to information quicker than other sites, people will pay for that time advantage e.g. the fashion trend prediction site www.wgsn.com

  • A specialist website aggregates information which saves the reader time and hassle e.g. www.lvtbulletin.com provides analysis of court judgements that are relevant to landlords.

  • The website hosts a specialist community. Charging for access acts as a quality filter to ensure all members have a reason and interest in participating e.g. the many collectors clubs and niche industry groups such as www.restaurantowner.com

  • People pay for exclusivity. Many paid-for websites are driven by people wishing to be a member of a small elite group. It’s much the same as private members clubs or exclusive golf clubs in the real world e.g. www.smallworld.com

  • People who are passionate about a subject often want to submerge themselves in it and are prepared to pay to mix with likeminded people e.g. fans of the T Bird car www.tbirdfans.com

  • Training sites that give people access to information that will improve their skills or knowledge e.g. the photography site www.photographytips.com and the writers bureau’s writing course www.writersbureau.com

  • Help sites that enable people to improve themselves or their health e.g South Beach Diet, www.southbeachdiet.com and What to Expect Pregnancy Club, www.whattoexpect.com

  • Save people time e.g. business book summary sites such as www.bookbytes.com, www.redbooks.com and the site that provides preachers with downloadable sermons www.preachingtoday.com

What is driving this revolution is the combination of cheap and simple publishing tools, zero cost distribution via the web and the access to a global audience via the search engines. Suddenly individual experts can easily share their knowledge and become global celebrities in their specialist areas of interest.

Chris Anderson has researched this phenomenon in his book “The Long Tail: How Endless Choice is Creating Unlimited Demand”. He observed that:

“When you can dramatically lower the costs of connecting supply and demand, it changes not just the numbers, but the entire nature of the market. This is not just a quantitative change, but also a qualitative one, too. Bringing niches within reach reveals a latent demand for specialist content. Then, as demand shifts towards niches, the economics of providing them improve further, and, so on, creating a positive feedback loop that will transform entire industries – and the culture – for decades to come”

Historically the distribution of knowledge and expertise has been restricted by the cost of distributing it via magazines, books and newspapers. Editors, literary agents and publishers were the gatekeepers who decided and controlled what was worth printing. Chris Anderson compares this to islands being visible above an ocean, where the waterline is the economic threshold for what is worth printing. The islands represent the publications that are popular enough to be above that line, and thus profitable enough to be offered through the publishers distribution channels. However islands are just the tips of vast undersea mountains. When the cost of distribution falls, it’s like the water level falling in the ocean. All of a sudden things are revealed that were previously hidden. And there is much, much more under the waterline than above it. What we are now starting to see, as online production and distribution costs fall, is the shape of the massive mountains of choice where before there was just a peak.

This can illustrated by the fact that there are approximately 75,000 print magazines, newsletter journals and newspapers in the UK and US, yet there are over 15m active blogs and millions of niche content websites.

Conclusion
The future of internet publishing is in the niches. Subscription and advertising revenues will continue to migrate down the long tail to the niche sites. Specialist publishers who are focused on creating the best site in their subject area in the world are set to prosper. The mass market publications will continue to see their audiences and revenues squeezed.

By Miles Galliford
SubHub provides an all-in-one solution to enable you to rapidly design, build and run your own content website. Publish for profit on the web. Website: SubHub.com     SubHub Articles Feed