Whether for business or personal use, before there can be a website, there must be a domain name, and one of the most important steps of a search engine optimization plan is to pick the right one.

So what IS a domain name? A domain name is that thing that people give you when you ask for their website. anything.com, for example, is a domain name.

Some things to consider in choosing a domain name are:

1. Keep it short and simple.
If your website is for your business, a short domain name has its advantages. Whether you want to print it on business cards or display it on a billboard, making the domain too long or too complicated may make it too hard for potential customers to catch in one reading or recall later, if they did not have a chance to write it down. An exception to this is if you can get a phrase which will be remembered into the domain name (Example: buytwogetonefree.com) …which leads us to point number two.

2. Make it easy to remember.
Your customer won’t always have a pen with them, or maybe they won’t even think about your domain name or website until later. Short, simple, and easy to remember can be important, but you normally shouldn’t just opt for something like qdipe.com, and we are about to tell you why.

3. Relate it to your business or organization.
If you sell bicycle parts, try to put “bicycle parts” in the domain name. This is not only for the eyes of internet surfers, but for the search engines as well. They use various factors to rank the pages they visit, and sometimes the words used in the domain can increase the rank of the page. This brings up another point.

4. Think about keywords.
Although we are not going to get into Meta tags in this article, keywords are important. Even if hardly any search engines look at the “keyword” Meta tag any more, they are still searching the content of your site for keywords found within the text of the body, “alt” tags on the images, and “title” tags on anchor text and other links. Taking number 3 and number 4 together, the best of both worlds is to have a business name that is a keyword or phrase relevant to the business and use that as the domain name.

5. Cute’s nice, but…!
Some people try to make their domain name memorable by using puns, jokes, wordplay, or number combinations. Just be careful. A few years ago I needed a domain name for a weight loss product. I went through all the “short” and “easy to remember” names I could think of, but they all were taken! I then came up with the domain name NoDiet4Me. It made perfect sense to me! I went to have a magnetic sign made for my car, and the lady read it this way…”No ‘die’ t 4 me” with a lot of stress on the word “die” and shook her head with a worried and confused look on her face! The site worked fine and got a lot of traffic and made me a lot of money, but now I wonder if I lost any traffic because of my domain name.

6. To dash or not to dash.
There have been a lot of discussions about whether to put a hyphen in the domain name. I can’t honestly answer based on my own experiences, as I use both, but the consensus seems to be from my research that it is easier for a search engine to categorize and rank a site that has a hyphen than one where the words are run together. Example: chickensoup vs. chicken-soup.

There is one danger to be recognized if you choose to use the hyphen. You must make sure it is clearly shown in any printed advertising or representations, and if giving the domain name verbally, go to great lengths to make sure that your listener understands the hyphens MUST be inserted. Many people are not that internet savvy and will hear “bobs dash bicycles” and still type in “bobsbicycles”.

7. Alphabet soup.
Ever wonder what’s best? Should you get a .com or .net? Will it be okay to get a .biz or .us? What the heck do those things mean anyways and does it matter? Well, in today’s world, most people entering the internet world are familiar with .com and .net. After that, they tend to get confused. I will not get into country specific top level domains at the moment, as this article is primarily directed at those either doing business in the U.S. or those doing business worldwide with a generic type product where a country-specific domain name would not matter. So, in most cases, .tv, .ws, or .org will not matter one way or another. By the way, .tv is the top level domain for the Pacific island nation of Tuvalu and .ws is the top level domain for Samoa.

Just to continue this discussion on extensions for a moment. When passing someone your domain name whether verbally or in writing, make sure they see or hear the extension. To use my earlier example, simply saying, “My website is bobsbicycles”, will probably cause people just to type in the .com on the end as that is what they are most used to hearing.

8. Branding.
In some cases, a domain name may be associated with an easily recognized, or branded, product. Wal-Mart and Ford do not have to worry THAT much about such niceties as keyword density or “easy to remember” names. However, if you are working with a product or company which has or is in the process of branding itself, some of the information given above about selecting domain names might not be relevant.

I am going to assume that most people who read this little article are probably trying to do some SEO (search engine optimization) themselves, and one of the best places to start is with the domain name itself.

By Donovan Baldwin

Every business relies on effective communication with its customers. Communication doesn’t just convey information, it inspires trust, builds credibility, stimulates involvement and generates loyalty. But in today’s global, hi-tech, rapidly changing business environment, how do you ensure you’re communicating effectively?

The Benchmark - Face-To-Face
There’s no doubt that face-to-face communication is the most effective method for most people. Why? Because of its two-way nature. It’s about dialogue. Listeners are not passive participants. When someone talks to us, we send a continuous stream of responses back to them. Some are verbal, but many/most are not. These responses have the power to actually change the message being disseminated by the talker. What’s more, they have the power to change how other listeners’ interpret that message. (Similarly, other listeners have the power to change your interpretation.)

Unfortunately, however, the global nature of business makes it impossible to conduct face-to-face meetings for every communication. So what are the alternatives? Specifically, what are the alternatives offered by technology?

Email - The Starting Point
The benefits of email are numerous and well known, and include (but are not limited to):

• Email is an excellent mechanism for distributing information to people. It is fast and cost effective.
• It is incredibly convenient - you can readily communicate across time zones.
• It provides a useful electronic paper trail.
• It can save a great deal of time because most of the fluff surrounding a phone call (the social niceties) are seen as unnecessary in email.
• It allows recipients to read and respond to messages in their own time.
• The wording, grammar and punctuation in an email can be considered and edited before finally sending.

But email does have its limitations:

• Its lack of social niceties is a double-edged sword. Without the benefit of other communication cues, it’s sometimes hard to interpret the tone of an email, and this can make some messages ambiguous.
• It isn’t ideal for critical communication. For many people, emails are not ‘real-time’ communication. We all have that unaddressed email sitting at the bottom of the list. Because emails are so easy to ignore, they’re also easy to forget. 
• Ironically, email’s dissemination effectiveness has been one of the major impediments to its communication effectiveness. It’s so easy to send emails - and they’re so anonymous - that our inboxes are now flooded with Spam. Consequently, emails are viewed with some suspicion. It’s sometimes hard to identify legitimate emails, but it’s very easy to just hit Delete.
• Because email senders are typically geographically (and often culturally) distant from their recipients, they have no immediate visual and aural cues to help them tailor the message as they type.

But there’s no need to ‘throw out the baby with the bathwater’. Email is an excellent solution to many communication needs. And for those it is ill-equipped to handle, there are newer, more appropriate technologies that are built for the job…

Web 2.0 Technologies - The Perfect Supplement
Web 2.0, a term coined by O’Reilly Media (an American media company) in 2004 refers to a second-generation of internet-based services that let people collaborate and share information online in new ways.

Web 2.0 technologies are well defined in www.wikipaedia.org, which suggests that these sites allow the users of the sites (members) to create and share content, including exploring and discussing ideas, opinions, initiatives and issues. Web 2.0 is all about communication. It is the evolution of the internet from an endless library of static pages to an endless world of conversations. These pages can be restricted to particular individuals (eg the executive), or open to all members. The only difference is that the interaction takes place in cyberspace, and those taking part can be sitting behind a keyboard just about anywhere on the planet.

Importantly, a reader’s understanding of the message in a Web 2.0 communication is determined, not just by the publisher, but also by the responses (e.g. comments) of the audience. What’s more, the publisher’s actual message tends to be far more fluid as it, too, is informed by the responses of the audience. In other words, Web 2.0 services are far more like face-to-face conversations than any communication technology before them.

So what are these emerging technologies that we should be keeping an eye on? The two most notable are ‘Wikis’ and ‘Blogs’. The following definitions are from wikipedia.org, an online encyclopaedia developed as a wiki.

• Wikis - A wiki is a type of website that allows users to easily add, remove or otherwise edit and change content. This ease of interaction and operation makes a wiki an effective tool for collaborative authoring. Examples include Wikipedia and wikiwikiweb.
• Blogs - A weblog, which is usually shortened to blog, is a type of online diary or journal which allows one to voice their opinion on something. Blogs often provide commentary or news and information on a particular subject. A typical blog combines text, images, and links to other blogs, web pages, and other media. Blogs are usually text based, but they can include photographs, videos or audio (podcasting). Blogs can be presented in a way that creates a conversation between users. As an example, see the Sydney Morning Herald travel blog.
   

The Uses Of Web 2.0
As with face-to-face social gatherings and forums, online get togethers attract a broad spectrum of participants eager to engage, entertain, befriend, advise and lecture.

It was reported in The Australian (Tuesday 8 August 2006) that the social computing element of Web 2.0 has recently been embraced by the US Government. The US State Department has started including blogs and other Web 2.0 concepts to deliver public information to citizens. It is also using wiki style services to improve information by permitting small expert communities to improve advisory services.

The same article advised that Australia’s leading information advisory body, the Australian Government Information Management Office, had begun experimenting with the use of blogs, wikis and other Web 2.0 technologies.

As new online social networks mushroom, they are becoming increasingly focused on niches, ideally suited to membership based organizations and the NFP sector. Examples of general public social networks include My Space, Classmates and Bikely.

Other Useful Technologies

•  SMS - Short Message Service (SMS) is a service available on most digital mobile phones (and other mobile devices, e.g. a Pocket PC, or occasionally even desktop computers) that permits the sending of short messages between mobile phones, other handheld devices and even landline telephones.
• Podcast - Podcasting is the method of distributing multimedia files, such as audio or video programs, over the internet using syndication feeds, for playback on mobile devices and personal computers.
• Webinars - Web conferencing is used to hold group meetings or live presentations over the internet. In the early years of the internet, the terms “web conferencing” and “computer conferencing” were often used to refer to group discussions conducted within a message board (via posted text messages), but the term has evolved to refer specifically to “live” or “synchronous” meetings, while the posted message variety of discussion is called a “forum”, “message board”, or “bulletin board”. A webinar is a seminar which is conducted over the World Wide Web. It is a type of web conferencing. In contrast to a Webcast, which is transmission of information in one direction only, a webinar is designed to be interactive between the presenter and audience. A webinar is ‘live’ in the sense that information is conveyed according to an agenda, with a starting and ending time. In most cases, the presenter may speak over a standard telephone line, pointing out information being presented on screen, and the audience can respond over their own telephones, preferably a speakerphone. Whilst not necessarily considered Web 2.0, Webinars can also be a useful mechanism for information distribution and discussion amongst membership based organizations and SMS can provide important or urgent confirmations.

Conclusion
Email is - and will continue to be - an incredibly useful and convenient communication tool. In fact, with the emergence of new technologies that are either more direct, more immediate, or more like face-to-face communication, email is improved. As businesses supplement their email usage with other communication technologies, email will be increasingly reserved for those communications to which it is ideally suited.

By Gerald Chait

Have you ever become overwhelmed by the number of documents accessible via a search engine? If you’re like most people, then you probably have. There are often millions of results and not every result is likely to be of equal importance to you.

In addition to that, there is also ambiguity of language. Words often have multiple meanings and people can have different interpretations of the same word. How does a search engine know the difference? Well, at this point, they don’t.

They certainly can’t read your mind so the only other alternative is to track your online activities in order to custom tailor your search results based on your recorded preferences.

Google is one of the first major search engines to test this new technology. They have released a total of 15 new patent applications this month in relation to this very endeavor.

Actually, I’m not too surprised that Google is taking a closer look at personalization. Google has already begun testing many of these new search features in Google’s personalized search, which is currently in beta.

Traditional algorithmic search engines have reached their peak. Personalized search is a natural and necessary progression for Google and other search engines as well. Some alternative search engines have already taken the lead in this endeavor. Eurekster is one of the main ones that comes to mind, using a searchers history to bring them more relevant results.

Here is an abstract from one of the Google patents entitled, “Systems and methods for analyzing a user’s web history”:

“A user’s prior searching and browsing activities are recorded for subsequent use. A user may examine the user’s prior searching and browsing activities in a number of different ways, including indications of the user’s prior activities related to advertisements. A set of search results may be modified in accordance with the user’s historical activities. The user’s activities may be examined to identify a set of preferred locations. The user’s set of activities may be shared with one or more other users. The set of preferred locations presented to the user may be enhanced to include the preferred locations of one or more other users. A user’s browsing activities may be monitored from one or more different client devices or client application. A user’s browsing volume may be graphically displayed.”

Now, let’s talk about all of that in English. Over time, we develop a history of search queries, selected results that were clicked on, advertisements that were clicked on, and a multitude of other browsing activities. Each of these actions reflect our preferences and interests. Other examples of user activity Google may begin tracking include instant messaging, word processing, particpation in chat rooms, and internet phone calls.

Talk about an invasion of privacy. Unfortunately, we don’t have enough time to get into that issue.

Within the proposed system, users are able to access their past searching and/or browsing activities to enhance their experience. Each of their online activities gives clues to what they might ultimately be looking for or related areas of interests.

In addition, users can also modify their profile information to better represent their interests. For example, a user may delete a search query from his/her history or he/she could also provide updated information as to new areas of interest.

One of the most interesting aspects of the patent filings involves the re-ranking of search results according to the user’s preferences.

After a query is made and the results are received, they are then adjusted based upon information from the user’s history.

The order of the search results can be adjusted in accordance with a history score and/or any user modified result score.

Search results can also be ordered based upon the combined search result score and the history score to come up with optimal results.

A searcher may also be shown an indication of previously visited pages among the SERPs, including information such as the date and time a page was previously visited and the number of times that the user has visited the site within a certain period of time.

A certain number of the most highly ranked results that the user has previously visited may be displayed in a region above the search results for easy access (kind of like memorized favorites). They could also be displayed in another section of the page, or even in a separate window.

These previously visited pages may be ordered based upon a number of different ranking criteria, including the history score, pagerank, time of last access, number of accesses, etc.

A user’s browsing activities may also play a part in the ranking of search results. For example, if a website was previously visited by the user, it could have its score boosted based upon the number of times the user has visited that particular website. Google may also track how long a visitor stays at any given website. A site that is bookmarked and visited frequently will almost always rank higher.

On the other hand, search results that were previously presented to searchers but not clicked through could be lowered in the results.

What does this mean for you as a webmaster and SEO? It means that your focus should be on quality. In creating your website, you must emphasize visitor optimization and content optimization over search engine optimization.

The visitor always comes first and you must create a valuable experience for them. Allow them to quickly and easily bookmark your website. Give them a reason to hang out for a while, whether it be a forum, lots of great content, or fun quizzes.

The future of SEO is about creating quality, authority sites.

By Kim Roach